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Metabarc

E-commerce virtual assistants

Get your evenings back. Our VAs run your store operations.

Trained virtual assistants for Shopify, Salla, Zid and marketplaces — on a monthly retainer with clear reporting.

Request VA pricing

Why it works

Built around outcomes.

  • Platform-trained

    VAs already familiar with Shopify, Salla, Zid and marketplace admin panels.

  • Documented SOPs

    Your processes written down, so quality does not depend on one person.

  • Weekly reporting

    Clear summaries of what was done and what needs your attention.

Scope

Included

  • Product uploads and catalogue updates
  • Inventory monitoring
  • Order processing and tracking
  • Returns and exchanges
  • Customer messages on authorised channels
  • Weekly operations report

Not included

  • Paid advertising management
  • Legal or regulatory compliance work
  • Marketplace account reinstatement

Packages

Choose your level of support.

  • Part-time VA

    Single store, moderate volume

    • Shared working hours
    • Catalogue and order tasks
    • Weekly report
  • Dedicated VA

    Growing stores with daily volume

    • Full-time dedicated assistant
    • Support inbox coverage
    • Weekly report and monthly review
  • Multi-channel operations

    Brands on several platforms

    • Small team with an operations lead
    • Store and marketplace coverage
    • Custom reporting

Pricing

Monthly retainer

Request a quote — pricing depends on hours, channels and order volume.

FAQ

Before you start.

What hours do VAs work?

Working hours are agreed per package and can overlap with your customers’ time zone.

Can I start small?

Yes. Many clients begin with a part-time VA and expand as volume grows.

Get started

Request VA pricing

Tell us about your business and we’ll confirm scope and timing within one business day.

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